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Privacy Policy / Refund Policy

Privacy Policy (Datenschutzerklärung)

This website has created this privacy policy in order to demonstrate our company's commitment to privacy. The following discloses our information gathering and disseminating practices. This Policy also instructs you on what procedures to take if you do not want to receive communications from us other than those required for account maintenance.

1) Minors
Our company's services are directed to adults over the age of eighteen(18). The Website has no intention of collecting any personally identifiable information (like name, address, telephone number or email address) from individuals under eighteen(18) years of age. Persons under the age of eighteen (18) should not submit information to the website. If a minor has provided us with personally-identifiable information, a parent or guardian of that minor should contact us at immediately.

2) Personal information

Our site may require members to give us contact information, financial information and demographic information. We use contact information to send the user information needed to maintain their membership account, to contact them when necessary, and to notify them of news about our company. We also use customer contact information to send the user promotional material from some of our partners. Users may opt-out of receiving future mailings other than those required for account administration. The financial information collected is used to check the users' qualifications and to bill the user for services ordered. Demographic and profile data is also collected at our site. We may use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers on an aggregate basis only.

3) Non-Personal information

Certain non-personal information may be collected from visitors to this website including, but not limited to, their browser type, operating system, IP address, and the domain name from which they accessed the website. Other non-personal information may be collected such as browsing behavior, date and time of visit, the pages visited; the time spent viewing the website, the number of times the visitor returns to the website, and click-stream data. We do not track any information about visitors once they leave our website. We may use cookies to collect this information. We may also allow unaffiliated third parties, such as advertisers, to serve cookies to visitors of our website. You are always free to decline cookies, but in doing so they may not be able to use certain features on our website.

4) Sharing of information

Our company does not rent, sell or share personal information about you with any third party, except to the financial institution that processes your transaction or where we're required by law. If our company goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, members personal information will be part of the assets transferred. If as a result of the business transition, the members personally identifiable information will be used in a manner different from that stated at the time of collection members will be given choice consistent with our "changes to our privacy policy" below.

5) 3rd party companies

This website contains links to other sites. Please note that the website is not responsible for the privacy practices or the content of other sites. In some cases, information may be collected about you that is not personally identifiable by third-party advertising companies and service providers ("3rd parties"). Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the site from which you linked to our website. Internet advertising networks such as some of the 3rd parties used on this site are currently the focus of regulatory and legislative scrutiny concerning the breadth and ultimate use of information collected from sites like the website.

6) Monitoring of communication

The website reserves the right, but has no obligation, to monitor all services offered. This includes but is not limited to the materials posted in the public areas of the website as well as the contents of communications transmitted while engaging in voice chat, text chat or email. The website shall have the right to remove any material that violates, or is alleged to violate, any law or regulation, the general terms & conditions or this privacy policy. The website shall have the right to disclose information transmitted while using its services for any reason if the website believes that it is reasonable to do so, including, but not limited to: to satisfy laws, regulations, governmental or legal requests, to ensure the proper operation of the service provided or to protect itself and/or other users.

7) Opt-Out

Our website provides users the opportunity to opt-out of receiving communications from us other than email required for account maintenance. If you have established a membership you may change their option for receiving news and/or promotions in the following ways:

1. Clicking a "opt-out"-link in the email received

2. Emailing customer service at - please include the email address used when signing up

Users may also follow this procedure for modifying information previously provided to the website.

8) Changes to our privacy policy

We will inform users of any change to this privacy policy either by posting a notification on the main page of the site or via email, unless you have opted-out of receiving email from us.

9) Contacting us for further information

If you've any further questions and need any further information feel free to contact us at our email address info(at)

Refund Policy (Rückerstattungsrichtlinien)

This site provides access to data, video and photos immediately after the payment is processed. Due to the nature of downloads, we uphold a no refund policy. The customer is responsible for ensuring their order is correct before purchasing the media content. Please report any errors during the payment or access to We'll try to solve each problem as soon as possible. Fraudulent and/or abusive behaviors as well as disputing the transaction with the issuing bank will result in immediate disqualification from future sales. We take fraud very seriously and will actively report cases of fraud to the authorities for prosecution. Any media or membership purchased from this site cannot be swapped or traded. Exchanges will only be given if access to the purchased content is faulty or damaged upon receipt.

When the member requests the termination, subscription fees are NOT refundable. Should a refund be issued by Freiclub, all refunds will be credited solely to the payment method used in the original transaction. Freiclub will not issue refunds by cash, check, or to another credit card or payment mechanism.

Diese Erklärungen sind so auch in unseren AGBs (Satzung) auf deutsch enthalten. Aus rechtlichen Gründen und Anforderung der Abrechnungsunternehmen sind diese auch international in dieser Form aufzuführen.
Bei Rückfragen stehen wir gerne zur Verfügung.

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